GUARANTEED SHIPPING TAKES ONLY 7-14 DAYS
Shipping Methods:
We choose EMS to ship the shoes. You will get your shoes within 14 business days.
If there are some countries that EMS can not arrive, we will seng by Air mail or other ways, we will notice you when change the shipping method.
Shipping Fee:
Free shipping now!
We are not responsible for any import tax charged on your package.
Delivery Time: 7-14 days
Processing Time (2-3 working days)
= From the time we received your order to the time we start to package your order. 3 working days (except two weekend holidays) to get your order looked at, your payment confirmed, to make sure the shipping address is correct and to collect the items you purchased.
Packaging Time (1-2 working days)
= Your order will be sent to the shipping company on the day of packing or no later than the next day.
Shipping Time
= The time it takes for the shipping company to drive or fly your package to you.
EMS: 5 to 7 shipping days. (Tracking website:http://www.ems.com.cn/english-main.jsp)
Tracking Methods
After your order is dispatched, we will offer you EMS tracking no. & website
There are two methods to get above information from us,
1. Visit our website and re-login to check the update status.
2. Check your e-mail, for we will send update status to your e-mail address.
Note: (If you can't check it immediately with the tracking no. , please wait with patience. Some time is required by Express Company do uploading).
When receiving and signing for the cargo, you must inspect the cargo carefully to make sure whether it is perfect or not; you should send letter for us instead of signing for if it has any breakage; we will help you to process! But if after receiving and signing for said again the product has any question, we are generally irresponsible!
1. If you find the parcel broken when delivery, please open the parcel to check whether items are kept intactly. If not, please refuse delivery. When the parcel is returned to us automatically, we will confirm if the damage is made during transportation. If yes, we will send you a new one of same model for exhcange or fully refund your money according to your request.
2. If you want to return the parcel already signed by you, please email us to get the shipping address where your parcel can be returned to. We would have no responsibility for any missing parcel caused by returning to wrong shipping address without asking for our customer support's advice.
Unsuccessful or Wrong Delivery
For those customers who do not receive your parcel within the above total delivery time, please check with the local post office directly with your ID card or other valid certificate and the order information copy that you can print out when login to your registered account on our website.
If there are any problem,please feel free to contact us service@christianshoeslouboutin.com
